RETURN AND SHIPPING POLICY

RETURNS
Our return policy is 30 Days within North America. We do not accept returns for International orders outside of North America. 

North America Orders:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in it's original packaging and condition. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Please do not send your purchase back to the manufacturer.


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once it is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business working days. A restocking fee of minimum $12.80 or 10% of the refund amount (which ever is higher) will be charged on all returns based on a case by case basis. Also, a $7.90 flat return shipping fee will be charged.

EXCHANGES (IF APPLICABLE)
We only replace items if items are manufacturer's defective or damaged.
For any exchanges, please send us an email at tanageroffice@gmail.com and send your item to:

Tanager.store

1801 Flower Ave Suite B8

Duarte CA 91010 U.S.A

Tel: (626) 386 3988

SHIPPING
Our products are shipped within 2-3 Business Days using the following carriers: USPS, UPS or Fedex. For International Shipping, all items are shipped by USPS or DHL.